IDS Featured Alumni IDS Featured Alumni Andrew Westfall Andrew Westfall Sachin Naker

IDS Featured Alumni IDS Featured Alumni Andrew Westfall Andrew Westfall Sachin Naker www.phwiki.com

IDS Featured Alumni IDS Featured Alumni Andrew Westfall Andrew Westfall Sachin Naker

Barton, Jean, General Manager has reference to this Academic Journal, PHwiki organized this Journal Department of IDS College of Business www.sdsu.edu/ids In as long as mation & Decision Systems (IDS) Alumni Career Paths in addition to Value Added from our Programs IDS Featured Alumni Provide examples of the types of career opportunities our recent alumni pursue IDS Programs BS in Bus. Adm., Major in In as long as mation Systems MSBA, In as long as mation Systems MBA, In as long as mation Systems MBA, Supply Chain Management MBA, Project Management IDS Featured Alumni Alumni were asked two questions: Q1: What are your professional work responsibilities Q2: How did the IDS program at SDSU help prepare you as long as your career

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Andrew Westfall Education: BS Business Administration, 2007 Masters (MSBA), 2009 Major: In as long as mation Systems Company: Qualcomm Inc. Job Title: Staff Program Analyst Q1: What are your professional work responsibilities A: As a Program Analyst, I assist the Software Program Management team with the coordination of software development projects across the organization. My direct responsibilities include the development, generation, analysis, in addition to maintenance of periodic software quality reports; program requirements analysis in addition to management; in addition to general communication in addition to follow-up with engineers, project managers, in addition to executives at all levels of the company. Andrew Westfall Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: In my personal experience, a degree in In as long as mation Systems does more to prepare you as long as a career in business than any other business degree or certification. Specifically, the IS program gave me the skills in addition to knowledge to break down business problems into a set of requirements, in addition to subsequently address each of those requirements with methodical in addition to researched solutions. IDS prepared me as long as a career that is not constrained by a job description. I am confident that wherever I go I will always be able to depend on the skills I developed during my studies at SDSU. Sachin Naker Education: BS Business Administration, 2005 Major: In as long as mation Systems Company: Cardinal Health Job Title: Sr. Clinical Data Analyst Q1: What are your professional work responsibilities A: As a Senior Data analyst my responsibilities include defining methodological in addition to analytical approaches as long as data analysis, developing in addition to maintaining databases, in addition to creating analytical tools as long as data analysis. I also work with product management in addition to research in addition to development (R & D) teams in new product development.

Sachin Naker Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The In as long as mation Systems program at SDSU provided me with a solid foundation in In as long as mation Systems (IS) in addition to business areas. The IS classes exposed me to systems analysis in addition to design, database design in addition to management in addition to in as long as mation systems management, all proven very useful in my day-to-day work. The technical skills from IS classes coupled with business skills from business courses provided me with tools to succeed in today’s dynamic business environment. Bryan Helwig Education: Masters (MSBA), 2006 Major: In as long as mation Systems Company: Metro In as long as mation Intelligence Job Title: Owner Q1: What are your professional work responsibilities A: As a technology consultant, I analyze, design, implement, in addition to maintain various types of in as long as mation systems as long as small in addition to medium size businesses. These in as long as mation systems include everything from custom built applications to corporate computer networks. Above all, it is my responsibility to ensure that our clients receive the highest levels of service in addition to in as long as mation systems that are reliable in addition to always available. Bryan Helwig Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The education I received from the IS program at SDSU provided me with knowledge in addition to theories that I apply to real world work experiences on a daily basis, in addition to , since I was working in IT during my enrollment at SDSU, I was able to take what I learned each day in addition to put it to immediate use. This helped me rise through the ranks of my previous organization, in addition to it provided me with the technical in addition to business skills I needed to start my own business.

Gene Brown Education: Masters (MSBA), 1996, 2008 Major: In as long as mation Systems Company: AMN Healthcare, Inc. Job Title: Sr. Director Managed Services Q1: What are your professional work responsibilities A: I am responsible as long as supporting the sales organization from a technology perspective regarding management of vendors. This includes designing in addition to implementing systems at hospital sites. In addition, I am responsible as long as managing all phases of the software development life cycle, system implementation, change management with the client, vendors, in addition to internal customers, training, in addition to post-implementation support. I am also responsible as long as evaluating 3rd party applications in addition to determining if they should be included in our sales offering. Gene Brown Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The IS program gave me a solid background on database design, system architecture, object orientated programming, software development life cycle, hardware, in addition to project management. This was critical knowledge I needed to bridge the gap from the business world to in as long as mation technology. It gave me the right tools to not only develop systems from beginning to end, but to also make educated assessment on 3rd party system capabilities when determining if we should make or buy a specific application. Keith Petersen Education: BS Business Administration, 2007 Major: In as long as mation Systems Company: Kisco Senior Living Job Title: Systems Analyst/Computer Systems Software Engineer Q1: What are your professional work responsibilities A: I am currently developing a new corporate intranet that will strengthen associate communication by creating an interactive, dynamic virtual work community that provides associates with the tools in addition to in as long as mation they need. This includes custom web applications to gather in as long as mation in addition to manage unique business processes, instant access to custom reports from our sales in addition to financial systems, in addition to interactive training videos in addition to wikis as long as better knowledge management.

Keith Petersen Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The IS program prepared me to develop in as long as mation systems by coaching me on all aspects of the Systems Development Life Cycle. Each course gave a unique opportunity to enhance our skills pertaining to each of the Life-Cycle Phases. Conceptual courses gave us the ability to underst in addition to the purpose of business systems while the more technical courses provided a better underst in addition to ing of the skills needed to design in addition to implement. We were also given opportunities to work in teams to test our skills in addition to gain valuable real world experience. Jessica Vreel in addition to Education: BS Business Administration, 2008 Major: In as long as mation Systems Company: CDC Small Business Finance Job Title: Network Engineer Q1: What are your professional work responsibilities A: My responsibilities include a broad range of tasks involving designing, implementing, in addition to maintaining the corporate network infrastructure. I support critical business operations including LAN/WAN connectivity, monitoring network security, in addition to providing help desk support. I also work on system administrative duties such as server in addition to workstation maintenance. Additionally, I recommend new software to achieve the company’s goals. Jessica Vreel in addition to Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The In as long as mation Systems curriculum at SDSU provided the foundation as long as my career. The courses exposed me to essential concepts used by IT professionals such as networking in addition to in as long as mation systems management. By integrating business with technology, I learned how to successfully translate technical issues at a macro level, allowing me to bridge the gap between technology in addition to business. As a result, I can effectively explain how technology can be used to solve problems in addition to gain a strategic advantage.

Pallavi Sinha Education: Masters (MBA), 2008 Major: Supply Chain Management Company: Qualcomm Inc. Job Title: Program Manager, Associate Q1: What are your professional work responsibilities A: I am responsible as long as managing solution programs from initiation through completion, which includes the generation of program plans as well as management of the contents. I also facilitate the Gate Review Process as long as all the projects under my programs. In addition, I am responsible as long as managing our release partners in work product delivery in addition to payment, while ensuring that work products meet quality expectations. I routinely engage in cross-functional team initiatives to improve delivery effectiveness, cost, in addition to quality. Pallavi Sinha Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The MBA/Supply Chain Management program has equipped me with a dual skill set that will prove beneficial to my career. It has provided me not only with the managerial competencies essential to my job function, but also with the necessary tools to apply the taught concepts in my day to day work. In particular, courses such as Project Management, Quality Management, in addition to Supply Chain Management turned out to be very helpful as they provided fundamental subject knowledge as well as interesting insights on industry-wide best practices through the application of case studies. The IDS program contributed significantly to my personal in addition to professional development, because it successfully integrated the conveyance of knowledge into a cross-cultural, team-based environment, which made as long as a very enriching experience. Shannon Connell Education: BS Business Administration, 2007 Major: In as long as mation Systems Company: BAE Systems Job Title: Systems Engineer Q1: What are your professional work responsibilities A: My position as Systems Engineer consists of a wide range of responsibilities. I have had the opportunity to work on tasks such as developing scripts to leverage database capabilities, analyzing requirements, producing test cases, in addition to providing demonstrations of project capabilities to customers. In my current role, I am responsible as long as analyzing test path coverage in addition to work as the liaison between software engineers in addition to management.

Shannon Connell Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: Participating in the In as long as mation Systems program at SDSU provided me with a technical foundation as well as a background in business. Throughout my studies, I gained technical knowledge about systems development in addition to analysis, programming concepts in addition to databases. The business curriculum enhanced my underst in addition to ing of the various functional areas within organizations in addition to how IT affects them. As a result, I am able to communicate effectively with both technical in addition to non-technical personnel. This ability is essential as long as interacting with customers. The managerial, technical, in addition to communication skills I developed have allowed me to take on dynamic roles within the workplace in addition to are the basis as long as achieving my professional goals. Kelly Joyce Education: BS Business Administration, 2008 Major: In as long as mation Systems Company: Database Marketing Group Job Title: Variable Imaging Coordinator Q1: What are your professional work responsibilities A: As a Variable Imaging Coordinator I aid in the creation of Direct Mail pieces by setting up layout files used as long as variable laser imaging. This includes creating variables in addition to writing code that automates variable data switchout. I am also responsible as long as web rendering which requires the use of html. Kelly Joyce Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The IS program helped me prepare as long as my career by introducing me to all aspects of the IT world. The concepts I learned in computer programming, database structures, hardware in addition to software architecture as well as IT management gave me the skills needed to compete in the IT industry in addition to the knowledge to successfully complete the various tasks I per as long as m daily.

Carlos P. Soriano Education: BS Business Administration, 2007 Major: In as long as mation Systems Company: San Diego Gas & Electric Job Title: Business Systems Analyst Q1: What are your professional work responsibilities A: I provide technical direction, consultation, in addition to support as long as computer systems, operations, procedures, training in addition to implementation throughout Sempra utilities, which includes SDG&E in addition to SoCalGas. Through interviews in addition to questionnaires with key internal clients, I help determine the computer system requirements (functional in addition to non-functional), cost-benefit analysis, expectations, in addition to translate the requirements to system definitions as long as IT. Additional responsibilities include Quality Assurance testing, User Acceptance testing, training development, training delivery to end users, in addition to the pilot approach implementations of the new computer systems. Carlos P. Soriano Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The IS program at San Diego State played a big role in establishing a foundation of knowledge to be successful in my career. San Diego Gas & Electric follows a lifecycle they call the IT Product Lifecycle. This life cycle directly mimics the System Development Lifecycle that students learn in the IS Program. Everything that is involved in the IT Product Lifecycle: Requirements Gathering, Design, Construction/Build, Testing, Implementation, in addition to Post Production Support can directly tie into the steps involved in the Systems Development Lifecycle. While assisting with the development of an enterprise-wide Geographical In as long as mation System (GIS), I was involved with the development of a Request as long as Proposal (RFP). Learning how a system is developed from the ground up using an RFP in IDS 406, gave me an underst in addition to ing that was beneficial in my job. Jeffrey G. Boyle Education: Masters (MBA), 2008 Major: Supply Chain Management Company: Gen-Probe Inc. Job Title: Program Manager I Q1: What are your professional work responsibilities A: As an entry-level program manager, I manage a sub-team as well as the master schedule as long as the project. This includes establishing the schedule in addition to work plan as long as portions of projects as well as communicating the project status to team members in addition to key stakeholders. As a program manager, I actively identify in addition to mitigate risks associated with the project. Lastly, I assist with Design Control procedures in addition to documentation as well as establish budgets & schedules as needed.

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Jeffrey G. Boyle Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: Prior to my new position in program management, my background was in engineering. The IDS program allowed me to bridge the gap between technical in addition to business aspects associated with the project. It gave me the tools to effectively manage a project. The project management path I chose was logical as long as my background within my company in addition to my company’s core-competence; however, from the education received through SDSU’s operations management curriculum, I am also prepared to effectively manage a manufacturing/supply chain team if the opportunity were to arise. Kevin Whalley Education: BS Business Administration, 2007 Major: In as long as mation Systems Company: SIATech, INC Job Title: Programmer/Analyst Q1: What are your professional work responsibilities A: Developing web applications using ASP.NET / Sharepoint Integrating Learning Management Systems Project management Supporting e-learning initiatives Kevin Whalley Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: The IS program at SDSU helped me prepare as long as my career by giving me the broadest possible skill set I could use in the workplace. What I learned in the classroom in addition to who I met through networking with people helped to secure an excellent job straight out of college.

Jaime Nacach Education: BS Business Administration, 2007 Major: In as long as mation Systems Company: MK Digital Direct Job Title: Marketing Director Q1: What are your professional work responsibilities A: MK Digital Direct, is a small business with a small staff. For this reason I’m in charge of various areas of the business, which include sales, technical support, IT, graphic design, web design. Some of my responsibilities include managing our company’s customers in addition to prospects database, managing our shared documents server, the implementation, integration in addition to maintenance of our new CRM software, the development of new ideas as long as working more efficiently in addition to effectively with our data, the e-mail marketing campaigns, the creation of various graphic design marketing materials, in addition to the creation of the company’s website in addition to e-store. Jaime Nacach Q2: How did the IDS program(s) at SDSU help prepare you as long as your career A: I learned the various aspects of managing a business in addition to the key elements of making a business successful. I also learned how to tackle the problems that businesses face with technology in addition to how to use technology to make a business more successful. I had already been working at MK Digital Direct, but only after completing my classes, did I underst in addition to how I could help solve some key problems in database maintenance, CRM in addition to the general flow of data between departments that was impeding the company from working as efficiently as possible. IDS 306 in addition to IDS 406 taught me how to go about analyzing an in as long as mation system, how to underst in addition to the relationship between data flows in addition to how to actually implement a new data flow process to real people working in the company, who were already accustomed to working in a certain way. IDS Contact In as long as mation Department Chair: Dr. Bruce A. Reinig, breinig@mail.sdsu.edu (619) 594-3032 IDS Dept. Office: Student Services East 2411 Mailing Address: In as long as mation & Decision Systems SDSU College of Business 5500 Campanile Drive San Diego, CA 92182-8234 IDS Dept. Phone: (619) 594-5316 Fax: (619) 594-3675 www.sdsu.edu/ids

IDS Student Advisors Advisors as long as Undergraduate In as long as mation Systems Major: Dr. Theo Addo theo.addo@sdsu.edu Dr. Annette Easton annette.easton@sdsu.edu Dr. George Easton george.easton@sdsu.edu Advisors as long as Graduate Programs in In as long as mation Systems: Dr. Alexis Koster alexis.koster@sdsu.edu Dr. Bongsik Shin bongsik.shin@sdsu.edu Advisors as long as Graduate Programs in Supply Chain Management: Dr. Fred Raafat fred.raafat@sdsu.edu Dr. Helio Yang helio.yang@sdsu.edu IDS Faculty Back, left to right: John Penrose, Theo Addo, Jim Beatty, Marie Flatley, Alex Koster, Gretchen Vik, Fred Raafat, George Easton. Front, left to right: Helio Yang, Annette Easton, Murray Jennex, Bruce Reinig, Robert Plice, in addition to Bongsik Shin. (Not pictured: Helen Anderson-Cruz, Richard Dalbey, Robert Judge, Martha Kennedy, Jan Lawry, Max Lund, Ron Lycan, Christine Probett, Chris O’Byrne, Kelly Shaul, Bryan Thoms)

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