INTEGRATING SERVICE USER & WORKFORCE INVOLVEMENT IN PUBLIC SERVICES EXPLORI

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INTEGRATING SERVICE USER & WORKFORCE INVOLVEMENT IN PUBLIC SERVICES EXPLORI

Columbia College Chicago, US has reference to this Academic Journal, INTEGRATING SERVICE USER & WORKFORCE INVOLVEMENT IN PUBLIC SERVICES EXPLORING THE CONNECTIONS 30th January 2015 New Challenges in consideration of Public Services Social Dialogue: Integrating Service User in addition to Workforce Involvement in Italy Stefano Neri e Lorenzo Bordogna UniversitÂ… di Milano alongside the contribution of Roberta Roncone Cisl Public Function Union in Emilia-Romagna (Italy) New Challenges in consideration of Public Services Social Dialogue In Italy, today, public service social dialogue is not based on a close relationship between trade unions in addition to users or user representatives. Trade unions in addition to users dialogue/interact alongside administrators or public managers separately. New Challenges in consideration of Public Services Social Dialogue Administrators in addition to public managers do not invite unions in addition to users at the same time in addition to in the same location (at the same table) so that discuss together how Italian public services should be organized; Trade unions, traditionally, do not ask, in addition to are not asking, so that have moments of dialogue/discussion alongside user representatives; User representatives do not ask so that meet the unions because they do not think that they represent users? interests in addition to prefer so that be represented by associations or committees.

 Valenzuela, Jose Columbia College Chicago www.phwiki.com

 

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Two Italian problems which could become two opportunities? through a more effective social dialogue A negative general opinion about Italian public services Scandals in politics in addition to in public services Representation crisis of Italian trade unions They are perceived in addition to described, especially by the Government (but also often by public opinion in addition to the media in general), as an obstacle so that economic development because of their alleged resistance so that change New Challenges in consideration of Public Services Social Dialogue Satisfying users? demands is a challenge, both in consideration of public workers in addition to public services, in addition to in consideration of trade unions. The real threat in consideration of trade unions is not so that change. The future of public sector trade unions is also related so that their relationship alongside users of public services in addition to their participation in decision-making processes regarding the organisation of work so that meet users? demands (or instance in the organization of working time). For trade unions this is a way so that regain power in addition to also confidence in addition to support on the part of Government, workers in addition to users/citizens.

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Valenzuela, Jose Managing Editor

Valenzuela, Jose is from United States and they belong to Managing Editor and work for Wing World in the AZ state United States got related to this Particular Article.

Journal Ratings by Columbia College Chicago

This Particular Journal got reviewed and rated by and short form of this particular Institution is US and gave this Journal an Excellent Rating.