Learning Objectives Overview UNCG Cares’ Initiatives Assessment New Initiatives

Learning Objectives Overview UNCG Cares’ Initiatives Assessment New Initiatives www.phwiki.com

Learning Objectives Overview UNCG Cares’ Initiatives Assessment New Initiatives

Gold, Linda, Features Assistant/Event Listings has reference to this Academic Journal, PHwiki organized this Journal 8th Annual Student Success Conference A Coordinated Culture of Care as long as Student Success Dr. Brett CarterAssociate Vice Chancellor in addition to Dean of Students UNC GreensboroLearning ObjectivesParticipants will be able to identify specific steps to creating a culture of care as long as students.Participants will be able to identify areas of collaboration across institutional boundaries to improve coordination of services as long as students of concern.Participants will have the knowledge in addition to tools to lead in addition to motivate others to adopt a culture of care.Dr. Jen Day Shaw Associate Vice President/Dean of StudentsUniversity of Florida

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OverviewAbout usTodays’ Student Mental HealthUNCG Cares InitiativesEstablishing the UNCG Cares ProgramFaculty/Staff GuidelinesGeneral Assessment DataCase Management New Initiatives Successes / ChallengesTrendsWrap up / QuestionsAbout us Public, coed, doctoral-granting, one of 17 constituent institutions within the University of North Carolina system19,393 (36% male, 64% female) students with almost 16,000 undergraduates5300 students live on campus in 30 residence hallsUNCG is located one mile from downtown Greensboro, a city of 277,000Today’s Student Mental HealthStudents exhibit symptoms of mental illness long be as long as e they arrive on college campuses(between the ages of 11-24)Abuse in addition to neglectUntreated mental health in addition to /or substance abuse problemsTrauma or disruption at home (e.g. divorce, death of parent)Low self-esteem in addition to /or confidenceFamily history of depression

UNCG Cares’ InitiativesUNCG Cares (UNCG Still Cares)UNCG Cares: Critical Responders TrainingUNCG Cares: Students Helping StudentsCrisis Management Protocol Starfish

Statement of Problem: The University has experienced a dramatic increase of students in distress. With the University’s emphasis on retention in addition to a need as long as all faculty in addition to staff to take responsibility as long as assisting students to be successful, community members were willing but needed training on how to best help the students. UNCG Mental Health Case/Care ManagementMethodology used to implement the program:Dean of Students Office initiated idea Met with Enrollment Services in addition to other partners to gain buy-in in addition to supportMet with campus in addition to community referral sources to insure continuity of caring service, underst in addition to ing of program, expectations as long as follow-upCreated in addition to implemented training programCreated in addition to implemented assessment processPublicized the program widely

“UNCG Cares” Creating a culture of caring by:establishing a network of individuals in addition to offices that focus on supporting students with a centralized “hub of trouble” to address issues of in as long as mation silos.reaching students in distress at in addition to early stage so that crisis situations in addition to /or dangerous situations are minimized be as long as e they become critical.getting students from hospitalization to graduation.“UNCG Cares” University wide professional development program as long as faculty/staffDuring the training, participants learn active listening skills, how to recognize signs of distress, how to proactively reach out to students, the variety of issues that students face, effective referrals, in addition to the resources available on campus. Faculty/staff feel able to assist students with issues of concern. Guidelines as long as Dealing with the Distressed StudentFaculty & StaffMost chronic distress cannot be completely resolved in a one-time interactionIt is okay if they are still distressedEmpower the student, but do not do it as long as themDo not get on the student’s emotional roller coasterSet, maintain, in addition to in as long as m students of your boundaries around your time (including email in addition to phone)

“Taking care of yourself is the most powerful way to begin to take care of others.” Bryant McGill, Simple Reminders I agree in addition to commit to the ideas in addition to philosophy of the UNCG Cares initiative. I agree to represent the university to the best of my abilities with professionalism in addition to a caring attitude. I agree to make it a professional priority to participate in learning development opportunities offered or recommended that may assist in my skills development. I agree to contact appropriate university resources as long as issues or concerns that are outside my training, skill level, in addition to /or expertise.I agree to support in addition to encourage my fellow UNCG Cares team members.By accepting in addition to displaying the UNCG Cares logo, I will create an environment in addition to act in a manner that promotes student success.The UNCG Cares CommitmentAssessmentParticipants who completed the UNCG Cares training Trained close to 1200 faculty & staff 95% were able to identify signs of distress98% reported a higher level of confidence about assisting a student in distress97% reported an increase in knowledge of campus resources

Case ManagementEntering case management through the crisis management process:A student presents in crisis to CC, their individual therapist, DOS, faculty or other staffEmergency mental health assessment HospitalizationSafety or welfare checkWhat types of incidents will the case manager h in addition to leSuicide attemptsSuicidal ideationPsychotic breaks in addition to other serious mental health concernsDrug in addition to alcohol dependencyEating disordersTitle IX casesThreat assessments

New InitiativesCommunity Provider LuncheonBiannual EventTherapistsArea treatment facilitiesIntensive outpatient & inpatient AgenciesLaw en as long as cementHospital discharge plannersCARE GroupsAll students who have gone through the crisis management processMeets weekly as long as 6 weeks (two 6 week groups per semester)Psychoeducational Opportunity to connect with all CM students regularly in addition to complete risk assessmentThey become a support network as long as each other

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SuccessesDefined process as long as managing high risk studentsProvide 1:1 social in addition to academic supportEstablished collaboration between the Counseling Center, the Dean of Students Office, campus partners in addition to community agenciesAbility to have two campus case managersSupport from parents in addition to familiesCreate a Culture of CareChallengesNon-compliance with counselingCC offers a short-term counseling model; leads to off-campus referralsComplaints from students (transportation & cost)Retrieving as long as ms from community therapistsPushback from students about involving parents in addition to familiesTermination of case management trackingTrendsNeed as long as more CounselorsRobust Electronic Case Management SystemsStronger In as long as mation Sharing Between InstitutionsPredictive Modeling in HEStudent Resilience SurveyIntervention at the High School LevelStudent Self-disclosureSubstance Abuse Recovery ProgramsMobile Crisis AgenciesAdministrative Withdrawal

ReferencesAmerican College Health Association. American College Health Association-National College Health Assessment II: Reference Group Executive Summary Fall 2009. Linthicum, MD: American College Health Association; 2009.Kaplan, M.S., Huguet, N., McFarl in addition to , B., & Newsom, J.T. (2007). Suicide among male veterans: A perspective population-based study. Journal of Epidemiol Community Health, 61(7), 619-624.http://www.womenshealth.va.gov/facts.asphttp://www.va.gov/womenvet/statistics.asphttp://www.samhsa.gov/data/NSDUH/2k10NSDUH/2k10Results.htm 3.1.6http://www.americasheroesatwork.gov/ as long as Employers/factsheets/dispellMyth/http://onlinecounsellingcollege.blogspot.com/2012/04/common-myths-about-mental-illness.htmlhttp://promoteacceptance.samhsa.gov/publications/myths-facts.aspxhttp://www.css.edu/Administration/Health- in addition to -Well-Being/Eating-Issues/Myths- in addition to -Facts.htmlhttp://www.focusonsolutions.co.uk/links.htmlAwards ReceivedNASPA Excellence Awards Gold WinnerCited as the best practice in North Carolina University System Task Force Report on Campus SafetyCited as best practice in State of North Carolina Attorney General Report on Campus SafetyCited as best practice at North Carolina Safety Symposium

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